1. Acceptance of Terms
By accessing our website at https://clickretina.com, enquiring about our services, or entering into an engagement with Clickretina Private Limited("Clickretina", "we", "our", or "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or engage our services.
These Terms constitute a legally binding agreement between you ("Client", "you", or "your") and Clickretina Private Limited. We reserve the right to amend these Terms at any time. Continued use of our website or services after any amendment constitutes your acceptance of the revised Terms.
2. About Clickretina Private Limited
Clickretina Private Limited is a company incorporated under the Companies Act, 2013 and registered for Goods and Services Tax with GSTIN 09AAKCC4313K1ZJ. Our registered office and principal place of business is located at 2/82, Vineet Khand, Gomti Nagar, Lucknow – 226010, Uttar Pradesh, India. We provide digital services including Search Engine Optimisation (SEO) and native Android application development to clients across India.
You may contact us at [email protected] or by phone at +91 90268 06445 during our business hours of Monday – Saturday, 10:00 – 19:00 IST.
3. Services Description
Clickretina Private Limited provides the following principal services as described in detail on our website:
SEO Services (Monthly Retainer): Ongoing Search Engine Optimisation services including keyword research, on-page and off-page optimisation, technical SEO, content recommendations, link building, and monthly performance reporting. Delivered on a month-to-month retainer basis.
Android App Development (Project-based): Native Android application development using Kotlin and Jetpack Compose, including UI/UX design, development, quality assurance, Play Store deployment, and post-launch support. Delivered on a fixed-price, milestone-based project basis.
The specific scope, deliverables, timelines, and fees for each engagement are agreed in a written proposal or Statement of Work (SOW) provided to you before commencement.
4. User Responsibilities
By engaging our services, you agree to the following responsibilities:
Accurate information: You will provide accurate, complete, and current information about your business, website, target audience, and requirements. You will promptly notify us of any changes that may affect the scope or delivery of services.
Lawful use: You will use our services only for lawful purposes and in compliance with all applicable Indian laws and regulations. You will not engage us for services that promote illegal activity, infringe third-party rights, or violate platform policies (including Google's Webmaster Guidelines and the Google Play Developer Policy).
Timely cooperation: You will provide timely access, approvals, content, feedback, and other inputs required for us to deliver services. Delays caused by your failure to cooperate may extend timelines without liability to us.
5. Engagement & Scope
An engagement commences only upon: (a) a signed or written acceptance of our proposal or SOW; and (b) receipt of the advance payment specified in the proposal. Work will not begin until both conditions are satisfied.
Any changes to the agreed scope of work must be requested in writing (email is acceptable). We will assess the impact on timeline and fees and provide a written change order. Additional work outside the original scope will be quoted and agreed before commencement. Verbal instructions to change scope do not bind either party.
6. Payment Terms
SEO Services: SEO retainer fees are billed monthly in advance. Payment is due before work commences for each month. Invoices are issued at the start of each billing period.
Android App Development: App development projects are structured on a milestone-based payment schedule, typically: 50% advance to commence the project; subsequent milestone payments as defined in the project proposal; and the final payment upon delivery of completed work and before Play Store deployment.
GST: All prices quoted are exclusive of Goods and Services Tax. 18% GST (or such rate as applicable under Indian law at the time of invoicing) will be added to all invoices. Our GSTIN is 09AAKCC4313K1ZJ.
Late payment: A grace period of 7 days applies from the invoice due date. If payment is not received within 7 days of the due date, we reserve the right to: (a) pause all ongoing work until payment is received; and (b) charge interest on the outstanding amount at the rate of 18% per annum, calculated from the due date until the date of actual payment.
7. Intellectual Property
Clickretina's methods and frameworks: All proprietary methodologies, frameworks, tools, templates, and know-how developed byClickretina Private Limited remain the exclusive intellectual property ofClickretina Private Limited, regardless of whether they are used in delivering services to you.
Client deliverables: Upon receipt of final payment in full, Clickretina Private Limited assigns to you all intellectual property rights in the deliverables specifically created for you under the engagement, including source code, design files, and written content. No rights are transferred until final payment is made.
Portfolio rights: Unless a separate Non-Disclosure Agreement (NDA) is in place, Clickretina Private Limited reserves the right to reference your business as a client and to include your project in our portfolio for marketing purposes.
8. Confidentiality
Each party agrees to keep confidential all non-public information received from the other party in connection with the engagement ("Confidential Information"), including business strategies, technical data, client lists, and pricing information. This obligation applies during the engagement and for a period of 3 years following its termination.
Confidential Information does not include information that: (a) is or becomes publicly available through no breach of these Terms; (b) was already known to the receiving party before disclosure; (c) is independently developed by the receiving party; or (d) is required to be disclosed by applicable law or court order.
9. Warranties & Disclaimers
We warrant that we will perform services with reasonable care, skill, and professionalism in accordance with good industry practice.
We do not warrant or guarantee: specific search engine ranking positions or improvements; the indexation, ranking, or featuring of your website or application by Google or any third-party platform; Play Store feature or editorial placement; any specific level of traffic, leads, sales, or business outcomes arising from our services; the continued operation of third-party services such as Google Search Console, Google Analytics 4, Firebase, or the Google Play Store in any particular manner.
Search engine algorithms and app store policies change frequently and are outside our control. We commit to performing the right work using ethical, best-practice methods and to reporting transparently on results.
10. Limitation of Liability
To the maximum extent permitted by applicable Indian law, the total aggregate liability of Clickretina Private Limited to you for any claim arising out of or in connection with these Terms or the services — whether in contract, tort (including negligence), or otherwise — shall not exceed the total fees paid by you to Clickretina Private Limited in the 3 months immediately preceding the event giving rise to the claim.
In no event shall Clickretina Private Limited be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, loss of goodwill, or business interruption, even if we have been advised of the possibility of such damages.
11. Indemnity
Each party ("Indemnifying Party") shall indemnify, defend, and hold harmless the other party ("Indemnified Party") from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from the Indemnifying Party's: (a) material breach of these Terms; (b) negligence or wilful misconduct; or (c) infringement of any third-party intellectual property rights.
12. Termination
Either party may terminate an engagement by providing 15 days' written notice to the other party. Email to the other party's designated contact constitutes written notice for this purpose.
Upon termination: (a) you must pay for all work completed up to the effective date of termination; (b) Clickretina Private Limited will deliver all completed work product to you upon receipt of final payment for work done; and (c) each party will return or securely destroy the other party's Confidential Information as requested.
Clickretina Private Limited may terminate an engagement immediately if you breach these Terms materially and fail to remedy the breach within 7 days of written notice from us.
13. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond that party's reasonable control, including but not limited to acts of God, natural disasters, pandemic, government action, internet infrastructure failures, or civil unrest. The affected party shall notify the other party promptly and take all reasonable steps to minimise the impact of the force majeure event.
14. Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India.
15. Jurisdiction & Dispute Resolution
Good faith resolution: If any dispute arises in connection with these Terms or the services, the parties agree to attempt to resolve the dispute amicably through good faith negotiations for a period of 30 days from the date on which one party notifies the other of the dispute in writing.
Arbitration: If the dispute is not resolved within the 30-day good faith period, it shall be referred to and finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (and any amendment thereof). The arbitration shall be conducted by a sole arbitrator mutually agreed upon by the parties, or failing agreement, appointed in accordance with the Act. The seat and venue of arbitration shall be Lucknow, Uttar Pradesh, India. The language of the proceedings shall be English.
Courts: Subject to the arbitration clause above, the parties submit to the exclusive jurisdiction of the courts at Lucknow, Uttar Pradesh, India for any interim relief or enforcement of an arbitration award.
16. Severability
If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that achieves, to the greatest extent possible, the original commercial intent of the severed provision.
17. Contact
For any questions or notices under these Terms, please contact us at:
Clickretina Private Limited
2/82, Vineet Khand, Gomti Nagar, Lucknow – 226010, Uttar Pradesh, India
Email: [email protected]
Phone: +91 90268 06445
Business hours: Monday – Saturday, 10:00 – 19:00 IST